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Please read these terms
and conditions carefully before using Tuan Linh Travel’s
Vietnam visa online application service.
Processing time: The processing time for Vietnam
visa approval letter is 2-3 working days for normal
service. In this case, the
processing time is started from the next working day
after the visa application is sent and the payment is
made. For urgent services, processing time is described
clearly for each case.
Fees and Payment: You agree to pay all fees for
the visa service offered by Tuan Linh Travel. Your
credit card(s) will be billed immediately after online
verification takes place.
Cancellation and Refund: The Vietnam Immigration
Department applies a no-refund policy on all Vietnam
visas as they charge for work done and not per granted
visa. Once your visa application is sent and payment
made or an Approval letter issued by the Immigration
Department we are unable to reimburse you the visa fee.
It is your obligation to supply us with all the correct
information required for your visa at the time of your
intended departure. We are not responsible for any visa
granted incorrectly or refused entry due to incorrect
visa information. Though every effort will be made on
our part to correct any visa issues prior to departure,
no refund will be given by us in the event of false or
incorrect information being supplied by visa applicant.
We strongly recommend that you check your visa
application carefully before submitting to our service.
Refund Policy: Fee for our visa service will be
refunded to your account in case your Vietnam visa
application is declined by the Immigration Department.
Communications: By using our services you give
Tuan Linh Travel permission to contact you via email, or
phone for all purposes including distribution of
marketing and promotional materials.
Website Accuracy: We try our best to correctly
describe all services that appear on the website.
However, we can not warrant that all the statements,
definitions, and descriptions are most current,
accurate, and error free. Vietnam Immigration Department
often changes its requirements and fees without prior
warning and changes can take effect immediately. We keep
the right to be exempted in any event that any
description of service or any information on our site
become outdated or inaccurate.
Disclaimers: We are not responsible for any loss,
delay or cancellation of your flight ticket, tour or
accommodation booking made for your trip to Vietnam in
case your visa application is declined by the
Immigration Department of Vietnam.
Normally, it takes 2-3 working days to process an
approval letter, however, there are also exceptions,
delay due to unforeseen problems since the process is
highly dependent on the Immigration Department of
Vietnam. We strongly recommend that you apply for a visa
at least 1-2 weeks in advance to avoid any problems.
The letter of approval is issued separately for each
application, however, in some cases (During high seasons
and urgent processing requests), it is issued on a
shared basis for all applicants who apply for a visa at
the same time or same date of arrival based on the
Immigration Department sole decision.
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... Your services were excellent and very much appreciated. We were very happy with the results and the guides etc. My family is well and we are back in the US. Thank you for all the timely help...