Our practice of quality service
At Tuan Linh Travel, we aim to provide the highest possible level of service to our customers.
We are an established, fully licensed and trusted tour operator, using our experience and expertise to offer travelers the chance to truly explore the wonders of Vietnam at the most reasonable price.
We deeply comprehend the importance of trust and honesty in our business, and ensure that we never promise what we cannot provide. We handle all our services in house, which means our customers cannot be let down by other agencies. Should any issues arise, we are quick to respond and give the best solution possible for our customers.
We try to arrange itineraries that cover not only popular destinations but also some places that are a bit further off the beaten path so that our customers will experience Vietnam to its full potential. Our idea is to let customers get insight into Vietnam by spending enough time in each places and interacting with local people while contemplating its charming beauty.
We strongly aware the importance of environmental protection and cultural preservation, thus we aim to include at least one aspect of our tours that is either a sustainability project or a sustainable product.
We tailor make all the tours based on customers’ requirement. Customers are welcome to be specific with details about what they are looking for, and Tuan Linh Travel will create an itinerary that adheres to those wishes, and as well as providing an accurate price-calculation.
During our tours, we are sure to comply with good safety standards to provide our customers with a secure and comfortable trip. This includes a documented emergency procedure, and a full risk assessment including a check of all equipment.
Throughout the process, it is our mission to provide the fairest price and policy to our customers. We do not charge a cancellation fee for any cancellation that falls ten weeks or longer prior to the start of the tour, and our invoices – which include all taxes – are itemized to ensure total transparency.
Ultimately, it is the aim of Tuan Linh Travel to provide a reliable and friendly service to our customers, and ensure that they get the most out of their Vietnam tour.
High Quality Tour Service:
A member of Vietnam Travel Promotion Group (VTP Group)
Address: Room 509, 15T2 Building, 18 Tam Trinh Str., Hai Ba Trung District, Hanoi, Vietnam (See map)
Tel: +84.24.62768855 / Fax: +84.24.62768866 / mail[at]tuanlinhtravel.com