Mario Gomes, Danish citizen, used Tuan Linh Travel Services on 11 Oct 2009
HTML clipboardDear Than Mai
Thank you for your email.
We had a great time at Cambodia and Vietnam. We really enjoyed!
Concerning pick up at Sofitel Plaza Saigon Hotel, we waited at hotel lobby
until 04.45pm, and then we took a taxi to airport.
We had to check out at hotel around 02.00pm, but we stayed at the hotel
lobby waiting for our arranged transport to airport. We were disappointed
because nobody got in touch with us to let us know that wouldn’t be possible to
pick us up. Please advise your car driver that next time he as to confirm with
the “concierge”, as we had to leave our room available from 2.00pm (check out
time for Sofitel Hotel).
Is it possible to get our money back from this service?
Please comment.
Thank you for your concern
Kind regards
Mario Gomes
... We really had a wonderful time in Vietnam and we do appreciate the work and efforts you have made to put the program and activities together. Everything was really perfect and we are very pleased with the guides and drivers as well as the hotels you had reserved together with all activities ...
... We really had a wonderful time in Vietnam and we do appreciate the work and efforts you have made to put the program and activities together.