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Since the formation
of Tuan Linh Travel, we realize the importance of quality in services we provide
for customers. With consistently effort and application modern management
methods, we have gained reputation in travel industry in Indochina and customers
trust (see
our customers reviews).
ISO 9001:2000 Certification of Tuan Linh Travel
Hereafter is brief information on our quality management system:
Customer focus
Tuan Linh Travel management board ensure that customer requirements are
determined and are met with the aim of enhancing customer satisfaction.
Quality policy
Tuan Linh Travel management board ensure that the quality policy:
- is appropriate to the purpose of Tuan Linh Travel.
- includes a commitment to comply with requirements and continually improve the
effectiveness of the quality management system.
- provides a framework for establishing and reviewing quality objectives.
- is communicated and understood within Tuan Linh Travel
- is reviewed for continuing suitability.
Quality commitment
Tuan Linh Travel management board committed to the development and
implementation of the quality management system and continually improving its
effectiveness by:
- communicating to all employer the importance of meeting customer demand.
- establishing the quality policy.
- ensuring that quality objectives are established.
- conducting management reviews.
- ensuring the availability of resources.
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